Talk to a real person.
Whether you're choosing your first pair of hearing aids or troubleshooting an existing one, our small UK-based team is happy to help. We don't outsource support.
support@aurishearing.co.uk
Replies within one business day, usually much faster.
Live chat
Look for the chat bubble in the bottom-right of the site. Available Mon–Fri, 9 am – 5 pm UK time.
Post
Auris Hearing Ltd
Returns & Customer Care
Unit 4, Riverside Business Park
Manchester M15 4LA
United Kingdom
Press & partnerships
For media enquiries, audiology partnerships or wholesale, please email hello@aurishearing.co.uk.
Existing order?
Please include your order number (it starts with AUR-) so we can find you in seconds.
Need help with something not covered here? Email support@aurishearing.co.uk and a real person will reply within one business day.