Legal

Terms & Conditions

Last updated: May 2026

These terms govern your use of goodgrove.com and any purchase you make from us. By placing an order you agree to them. They don't affect your statutory rights as a consumer.

1. About us

goodgrove.com is operated by GoodGrove Ltd, a company registered in England & Wales (company no. 14872310), VAT number GB 412 8867 23, with registered office at Unit 4, Riverside Business Park, Manchester M15 4LA.

2. Placing an order

When you place an order you make an offer to buy. We accept that offer when we send you a dispatch confirmation email. Until then, no contract exists and we may decline an order — for example, if a product is out of stock or the price was clearly wrong.

3. Pricing & payment

Prices include UK VAT where applicable. Payment is taken in full at checkout via Stripe. We accept Visa, Mastercard, Amex, Apple Pay and Google Pay. If a price is obviously incorrect we'll cancel the order and refund any payment.

4. Delivery

See our Shipping & Delivery page for full details. Risk passes to you on delivery; ownership passes when payment has cleared in full.

5. Trial period & returns

All GoodGrove orders come with a 90-day money-back guarantee. See our Returns Policy for the full process. This is in addition to your statutory 14-day cancellation right under the Consumer Contracts Regulations 2013.

6. Product quality

GoodGrove Tart Cherry Extract is manufactured in a GMP-certified facility and third-party lab tested for potency and purity. If a bottle arrives damaged or fails to meet our quality standards, contact us for a free replacement.

7. Health disclaimer

GoodGrove Tart Cherry Extract is a dietary supplement and is not intended to diagnose, treat, cure or prevent any disease. Statements have not been evaluated by the MHRA or FDA. Consult your doctor before use if you are pregnant, nursing, taking medication, or have a medical condition.

8. Our liability

We are responsible for foreseeable loss and damage caused by us. We do not limit liability for death, personal injury caused by our negligence, fraud, or anything else where it would be unlawful to do so. We're not liable for business losses; our products are supplied for personal use.

9. Intellectual property

All content on this website — including text, images, logos and the GoodGrove brand — belongs to GoodGrove Ltd or its licensors. You may not copy, reproduce or republish it without written permission.

10. Changes & governing law

We may update these terms occasionally; the version in force is the one published on this page. These terms are governed by the laws of England & Wales and any disputes are subject to the exclusive jurisdiction of the English courts.

Need help with something not covered here? Email support@goodgrove.com and a real person will reply within one business day.